Itax- KRA iTax, KRA portal, KRA pin, KRA website, KRA tax returns, KRA p9 form, Contacts.
KRA iTax. Kenya Revenue Authority upgraded its tax administration system for efficient and effective taxpayer service delivery through its online services. All taxpayers are therefore supposed to file all their tax returns through the online platform and therefore manual tax returns will no longer be accepted. All taxpayers will be expected to use KRA itax for filing. Taxpayers are required to update their personal details using the online facility (ipage) through the KRA portal www.kra.go.ke to avoid any inconvenience.
How to File KRA iTax Returns.
To file returns, visit kra website on www.kra.go.ke click on itax icon to login with your pin number and password. First determine what kind of returns you want to file.
To file returns follow the following five steps.
- After you login with your pin and password, Go to the menu, click on returns tab then select file returns button. Select tax obligation, in this case ‘Income Tax- Resident Individual’ and read carefully how to file returns.
2. click on the link to download a vat return form and save it on your computer.
3 .complete the return by providing the required business transactions data
4. validate the returns and save the zipped upload file
5. select the tax period for your return and upload the zipped file by clicking on the submit button .
you will receive a notification that your returns are successfully filed.
How to file KRA Nil Returns
1. Login into Itax system with your Pin and Password.
2. Click on File Nil Return under Returns tab.
3. Select Tax Obligation value from drop down menu. Select income tax, then click on next button, then select the period for your return then click on submit button.
Kra p9 form
Employees will require a P9 form while filing returs. Get the P9 Form from your employer.
Kra Itax Contacts
Through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office
FAQs-KRA itax
What is KRA itax?
KRA itax is a system that has been developed by KRA to replace the current KRA Online system
How do I access KRA itax?
To log into KRA itax , go to KRA website www.kra.go.ke. On the website you will see the iTax portal banner. Click on it to access the iTax portal or https://itax.kra.go.ke
How does KRA itax work?
KRA itax allows one to update their tax registration details, file tax returns using Microsoft Excel or Open Office, register all tax payments and make status enquiries with real-time monitoring of their ledger/account.
What is iPage?
This is the profile page in KRA itax that allows for the update of taxpayers registration details.
kra website
kra pin application online
To apply for pin, open the kra portal below.
http://www.revenue.go.ke/index.php/kra-portal
FAQs For Change of PIN Details and Reset of Password
How can I change the current email address from the one I registered with in KRA itax?
Change of email address can be initiated by the taxpayer. On the taxpayers profile under registration, the taxpayer is allowed to amend PIN details. Once the process is initiated by the taxpayer, a task is created for approval by a KRA officer.
In case I forget my password for KRA itax, what can I do?
Go to the KRA itax log in page and select forgotten password. You will be asked for the security question you used when registering for the first time. Once you submit the information successfully, new log in credentials will be sent to your registered email address.
How can I change my password if I have forgotten my security question
The taxpayer is required to send this PIN to KRA for password and security question reset through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
What do I do if my Pin is locked?
All blocked password are reset automatically within 24 hours. Alternatively the taxpayer is can send this PIN to KRA to be unlocked reset through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
FAQs-KRA itax
Can I file all returns on KRA itax?
Yes you can. First you need to login into the system then go to the returns tab and select file return and download the return. You need to fill the return offline before you generate a zipped file that you will upload.
How do I treat Credits from a previous VAT return?
On the VAT return at the Tax Due worksheet, you can be able to put the figure at from the previous months credit.
Who should update iPage?
All taxpayers (individuals, companies, parastatals, NGOs, etc.) should update their information using the iPage.
Why should I update my iPage?
KRA itax provides for capture of additional registration data not previously captured. The information required in iTax includes among others your county, employer, cell phone contact, unique email address, tax agent, etc.
When should i update my iPage?
Taxpayers are required to update their iPage on first log in to KRA itax.
Where can I update my iPage?
Go to https://itax.kra.go.ke or KRA website www.kra.go.ke. On the website you will see the KRA itax portal banner. Click on it to access the iTax portal.When logging for the first time, the initial requirement will be updating iPage.
How do I update my iPage?
One is required to fill in the mandatory fields especially under basic information then submit the data so as to update the taxpayers information with KRA.
What do I do if my PIN is not recognized when I try to update my iPage?
This happens for new PINs that have not been migrated to KRA itax. The taxpayer is required to send this PIN to KRA for migration through email
Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office.
Do I need a VAT certificate if I have a PIN certificate?
No. PIN certificate is sufficient. What the taxpayer need to do if they start dealing in vatable business is to add VAT obligation on the PIN.
Kra forms/P9 forms
All Kra forms can be downloaded from http://www.revenue.go.ke/index.php/domestic-taxes/income-tax/downloads/paye-forms
Where can I get support in case I have any issue with KRA itax?
Through email Callcentre@kra.go.ke and DTDOnlineSupport@kra.go.ke or call 020 2390919 and 020 2391099 and 0771628105 or visit the nearest KRA office
