HFC Bank Kenya mobile banking enables eligible customers to manage their accounts using the HFCB Whizz app and the bank’s *244# USSD channel. These tools help customers access balances, transact and use approved banking services from a supported phone.
What can you do with HFC mobile banking?
- Check available account balances and recent transactions.
- Transfer money between eligible HFC accounts.
- Send funds to supported other banks or mobile-money wallets.
- Pay supported bills, merchants and utility accounts.
- Buy mobile airtime and access selected account services.
- View available loan or financing services according to eligibility.
- Access digital banking support and transaction notifications.
How to get started with the HFCB Whizz app
- Visit HFC Bank’s official website and follow its digital banking or Whizz information.
- Download the genuine HFCB Whizz application through the official link or a verified app-store publisher.
- Open the app and select registration or sign-in, as appropriate.
- Complete the bank’s identity and account verification requirements.
- Create your confidential PIN or authentication credentials.
- Review your available account services and activate permitted notifications.
Registration requirements depend on your account and mobile number. If your profile cannot be activated, use the bank’s verified customer support or visit a branch to update account details.
How to use *244# USSD banking
- Dial *244# from the mobile phone number linked to your HFC account.
- Follow the registration or login prompts shown by the bank.
- Enter the required confidential PIN.
- Choose account enquiry, transfers, payments or the relevant available service.
- Verify the amount, recipient and any displayed transaction fee.
- Confirm the instruction and retain the confirmation message.
HFC instant loans and *618#
HFC also advertises *618# as a separate channel for selected instant lending services. This should not be confused with *244# for general mobile banking. Loan access is subject to the bank’s eligibility assessment and terms. Check the interest, fees, repayment date and full amount payable before borrowing.
Sending money and paying bills
When transferring money, confirm the full beneficiary account or phone number and choose the correct source account. Review the transaction charge before approval. Payments may require a reference or account number from the recipient. The bank’s verified instructions and the live menu determine which payment types are currently supported.
Transaction charges and safety
Fees and limits vary by transaction, destination and account type. Review the bank’s current tariff or confirmation screen. Never share your USSD PIN, app password or one-time password, and avoid downloading banking apps from links sent by strangers. Contact the bank immediately if your phone or SIM is stolen or you notice an unauthorised transaction.
