Stanbic Bank Kenya internet banking provides online access to eligible personal banking services through the bank’s secure website. Customers can check balances, view and download statements, send money and pay supported bills or government obligations from a computer or internet-enabled device.
Services available through Stanbic internet banking
- View eligible accounts, balances and transaction histories.
- Access and download account statements.
- Transfer money between your own Stanbic accounts.
- Send supported payments to other Stanbic and external bank accounts.
- Buy airtime and make available merchant or bill payments.
- Make eligible statutory payments, including iTax, and supported government-securities payments.
- Open an additional eligible current, savings, fixed-deposit or call account.
- Manage personal banking goals, spending and budgeting tools.
How to register for Stanbic internet banking
- Visit the official Stanbic Bank Kenya website.
- Navigate to Ways to Bank → Internet Banking.
- Select the Register option provided on the bank’s official page.
- Follow the personal-account and identity verification procedure required for your banking profile.
- Create a secure username and password and complete the bank’s security checks.
- Return to the official internet banking page and select Login.
Registration conditions can differ for individuals and businesses, and some corporate banking arrangements require additional authorisation. Contact the bank through official customer support if your registration cannot be completed online.
How to transfer money online
- Sign in through the official Stanbic internet banking page.
- Choose the account from which you wish to send money.
- Select the available bank-transfer or payment service.
- Choose an existing beneficiary or add and verify a new one as instructed.
- Enter the payment amount and reference.
- Review the account name, recipient information, applicable cost and authorisation conditions.
- Approve and retain the receipt or reference number.
Online banking fees
Stanbic lists free access to statements, free own-account transfers and selected free account or airtime services through internet banking. Charges can apply to interbank, international, cheque and other payments. Its internet banking page publishes a tariff table; the bank’s latest pricing guide and on-screen charges control any particular transaction.
What to do if you cannot log in
Use the bank’s authenticated internet banking sign-in page and its available password-recovery option. Never open a password-reset link from an unsolicited email or share a one-time password with someone pretending to be a bank officer. If you suspect compromised credentials, contact Stanbic immediately and follow its account-protection instructions.
Keeping online banking secure
- Use the exact official bank website to start your session.
- Keep your device and browser security updated.
- Avoid shared computers and untrusted public networks for sensitive banking activity.
- Do not store passwords in unprotected notes or messages.
- Check account activity regularly and report anything unfamiliar.
Contact Stanbic Bank Kenya
Customer care: 0800 720 044 locally, +254 20 326 8888 internationally, and customercare@stanbic.com.
Official links and further information
- Stanbic internet banking, registration and tariffs
- Official banking channels
- Stanbic Kenya support and services
