Cooperative Bank of Kenya Mobile Banking- Registration, USSD, Deposit, Withdraw, Contact.

Cooperative Bank of Kenya Mobile Banking- Registration, USSD, Deposit, Withdraw, Contact.

Cooperative Bank of Kenya Mobile Banking.

Cooperative Bank of Kenya Mobile Banking: About MCo-op Cash

MCo-op Cash is a Co-operative Bank mobile banking service which enables you to access a variety of banking, money transfer and payment services. All you need is your ID Card/Passport and a registered mobile phone number, it doesn’t matter which mobile phone network you are on.

Cooperative Bank of Kenya Mobile Banking: Services available on MCo-op Cash

-DEPOSIT/SAVE money up to any amount
-SEND money to another MCo-op Cash/Co-op Account/SACCO Account
-SEND money to other Mobile Money Services e.g MPESA
-WITHDRAW money at a Co-op Agent or Co-op ATM
-TRANSFER money to and from your Co-op Account/SACCO Account
-Buy AIRTIME for any mobile number
-PAY BILLS e.g KPLC, DSTV, ZUKU, STARTIMES
-Pay for GOODS & SERVICES
-Pay FEES e.g School Fees, Rent
-BULK PAYMENTS processing
-LIPA NA MPESA/ PAYBILL settlement serviceCooperative Bank of Kenya Mobile Banking
-Apply and pay for a LOAN
-Check BALANCE or get a STATEMENT
-Activate SMS ALERTS for debits and credits

Cooperative Bank of Kenya Mobile Banking: How to register for MCo-op Cash

USSD AND WAP

Dial *667# or use the app and follow instructions
Receive an SMS confirming registration

Make Sure

Your ID/Passport number is correct
Your names appear exactly as your ID/Passport
Your date of birth is entered correctly e.g. 12121990

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ATM

Select the OTHER SERVICES menu option.
Select the UTILITY PAYMENTS menu option.
Select the MOBILE BANKING REG menu option

 

Cooperative Bank of Kenya Mobile Banking: Mco-op Cash User Guide

1.DEPOSIT MONEY

At Co-op Kwa Jirani:
• Go to your nearest Co-op Agent
• Give in the cash and your MCo-op Cash (mobile) number
• The agent will enter details on his machine and print 2 receipts
• Receive an SMS confirming the deposit
• Sign one receipt and take the other as your copy

From MPESA:
• Go to ‘Lipa na Mpesa’
• Select ‘PAY BILL’
• Enter business number 400200
• Enter MCo-op Cash (mobile)
• Follow the instructions

Note:
MCo-op Cash does not have a maximum account balance.

2. SEND MONEY

From MCo-op Cash to MCO-OP CASH:
• Log into MCo-op Cash
• Select ‘MCO-OP CASH’
• Select ‘SEND MCO-OP CASH’
• Follow the instructions From Co-op account to MCO-OP CASH:
• Log into MCo-op Cash
• Select ‘MOBILE MONEY’
• Select ‘MCO-OP CASH’
• Follow the instructions From Co-op account / MCo-op Cash to MPESA:
• Log into MCo-op Cash
• Select ‘MOBILE MONEY’
• Select ‘MPESA’
• Follow the instructions

Note:

Sending money from MCo-op Cash to MCo-op Cash is FREE of charge!

2.WITHDRAW MONEY

At Co-op ATM:
• Log into MCo-op Cash
• Select ‘WITHDRAW CASH’
• Select ‘ATM’
• Follow the instructions
• Receive an SMS with a SECRET CODE
• Use the secret code to do ‘MCO-OP CASH WITHDRAWAL’ at any Co-op ATM within 30 Minutes

At Co-op Kwa Jirani:
• Go to your nearest Co-op Kwa Jirani
• Log into MCo-op Cash
• Select ‘WITHDRAW CASH’
• Select ‘AGENT’
• Enter agent number
• Follow the instructions
• Receive an SMS with a REFERENCE NUMBER
• Use the reference number, your MCo-op Cash (mobile) number, and your original
ID/Passport to complete the withdrawal

Note:
• Withdrawing at an ATM costs Kes 30 for any amount up to Kes 40,000
• You can withdraw up to Kes 40,000 per transaction and up to Kes 200,000 per day

4. APPLY FOR A LOAN,

RECEIVE AND REPAY
• Log into MCo-op Cash
• Select ‘LOANS’
• Select ‘APPLY LOAN’
• Follow the instructions
• If loan is approved, you will receive the money in your MCo-op Cash

Note:
• Flexi (salary advance) –up to Kes 100,000 repaid in 1 month or 3 months
• Secured loan –up to Kes 200,000 repaid in 1 month
• Business loan –up to Kes 50,000 repaid in1 month

5.  PAY SCHOOL FEES

From Co-op Account / MCo-op cash
• Log into MCo-op Cash
• Select ‘OTHER PAYMENTS’
• Select ‘SCHOOL FEES’
• Enter the school business no. (school code)
• Follow the instructions
• Receive an SMS confirming payment

From Mpesa Paybill number 400222
• Go to ‘Lipa na Mpesa’
• Select ‘PAY BILL’
• Enter business number 400222
• Enter account number as below: School code followed by # followed by student
number. E.g. 1059#1234
• Follow the instructions
• Receive an SMS confirming payment

6. BUY AIRTIME for Safaricom or Airtel

• Log into MCo-op Cash
• Select ‘BUY AIRTIME’
• Follow the instructions

7. PAY UTILITY BILLS e.g. KPLC, DSTV

• Log into MCo-op Cash
• Select ‘PAY BILL’
• Follow the instructions

8. LINK YOUR CO-OP ACCOUNTS to MCo-op Cash

• Insert the account ATM card at any Co-op ATM
• Enter the ATM PIN
• Select ‘UTILITY PAYMENTS’
• Select ‘MCO-OP CASH REGISTRATION / ACCOUNT LINKING’
• Enter your mobile number (MCo-op Cash number), and confirm
• Get a receipt confirming that the account has been linked

SEND MONEY FOR FREE! From MCo-op Cash to MCo-op Cash

WITHDRAWAL CHARGE: 30/-for any amount up to Kes 40,000, at any Co-op ATM

Cooperative Bank of Kenya Mobile Banking: Contact

For more information contact our call centre on
020 277 6000,
0703 027 000,
0736 690 101,
SMS 16111 or email us at customerservice@co-opbank.co.ke

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