DStv Kenya payment is available through M-PESA, online self-service, the MyDStv app and supported banks. The official DStv Kenya payment page lists 444900 as its M-PESA PayBill number and advises subscribers to use the appropriate Basket ID as their payment reference.
How to pay DStv using M-PESA
- Check the amount due and obtain the Basket ID through DStv’s official self-service channel.
- Open M-PESA and choose Lipa na M-PESA → Pay Bill.
- Enter business number 444900.
- Enter the Basket ID displayed by DStv as the account reference.
- Enter the subscription amount.
- Verify the recipient, account and amount before authorising.
- Keep the confirmation SMS and check your account balance.
See DStv’s official payment instructions before transferring money because payment workflows may change.
Other ways to pay
DStv supports payments through the MyDStv app, its website and a range of participating banking channels. Some subscribers may also manage their account using USSD or WhatsApp self-service.
DStv self-service contacts
USSD: *423#.
WhatsApp: +254 755 896248.
Customer-care email: mchoice@ke.multichoice.com.
Website: DStv Kenya customer support.
Payment not reflecting?
Confirm that you used the correct Basket ID and amount, retain the transaction code, and check the account through MyDStv or *423#. If the payment is missing, provide the details to official support rather than paying a second time immediately.
Restoring viewing
Keep the decoder powered on when troubleshooting. If payment has been credited but an error persists, use the official self-service error-clearing options or ask customer care for assistance.
