Standard Chartered Bank Kenya offers mobile banking through the SC Mobile app and its USSD service *722#. The app supports a wide range of digital account and payment services, while USSD provides menu-based access for eligible customers using a supported mobile number.
What can you do with SC Mobile?
- View account balances and transaction history.
- Transfer funds between Standard Chartered accounts and supported local or international destinations.
- Send money to eligible mobile-money wallets.
- Pay supported utility bills and other merchants.
- Download and review electronic statements.
- Manage selected debit or credit card settings and services.
- Apply for eligible banking products and request account support.
How to get started with the SC Mobile app
- Visit the official Standard Chartered Kenya website or a verified app-store listing.
- Download the genuine SC Mobile application.
- Open the app and choose the relevant registration or sign-in option.
- Follow the identity and account verification steps shown on screen.
- Activate secure login and any supported device or biometric security.
- Access the app’s accounts, transfers, payments and card services.
Standard Chartered advertises digital account-opening features through SC Mobile for eligible new customers. The bank’s requirements can include age eligibility, identification and verification of the information supplied.
How to register for *722# mobile banking
Standard Chartered’s published Kenya USSD guide identifies *722# as its mobile-banking access code. Eligible customers can register at a branch or, where supported, through internet banking.
- Complete the bank’s mobile banking registration and verify your linked mobile number.
- Receive the initial one-time PIN through the bank’s authorised process.
- Dial *722# from the registered phone line.
- Follow the instructions to replace the temporary PIN with your own six-digit PIN.
- Select the available menu for balances, transfers, airtime or bill payments.
Transfers and bill payments
The app and USSD channel provide supported transfers and payments, but available features, transaction limits and security requirements differ. Verify the account number or mobile recipient, amount and transaction fee before approval, and retain the resulting reference.
Fees and charges
Standard Chartered’s official USSD information states that registration and many mobile transactions are free, but charges can apply to mobile money, bill payments and USSD access. A published FAQ indicates a KSh 5 network charge per use of *722#, although charges may change. Check the current service and price guide and any on-screen notifications before transacting.
Security and customer help
- Keep your SC Mobile app updated.
- Do not disclose your six-digit USSD PIN or app password.
- Never forward bank one-time codes to a caller or unknown website.
- Use only the bank’s verified official digital channels.
- Report a lost phone, suspicious transfer or unauthorised transaction promptly.
Standard Chartered’s Kenya support and help pages provide banking FAQ, current charges and customer-contact details. Use those pages for password or PIN recovery rather than following unofficial reset links.
Official Standard Chartered resources
- SC Mobile Kenya features and registration
- Mobile banking and USSD *722#
- Official USSD and account-access FAQs
- Help, fees and security support
