Stanbic Bank Kenya offers banking services through branches, ATMs, cash deposit machines and selected self-service banking centres. Customers can visit its banking halls to manage accounts, make payments, enquire about loans and receive assistance with online or mobile banking. For current directions, phone numbers and operating hours, use the bank’s official branch and ATM directory.
How to find a Stanbic Bank branch or ATM
Visit the official Stanbic Branches, Agents and ATMs page. It shows locations and contact information, and identifies supported facilities such as 24-hour self-service digital centres, ATMs and cash deposit machines.
- Open the Stanbic branch and ATM directory.
- Choose your town or browse the listed branches.
- Review the address, telephone number and location-specific opening hours.
- Check whether the office has an ATM, cash deposit machine or digital banking centre.
- Call the published bank number before travelling if you need a specialised service.
- Bring valid identification and any documents required for your banking request.
Stanbic Bank branches in Nairobi
Stanbic’s current location directory includes several service points across Nairobi. The following are useful starting points; always check individual entries for current opening times.
- Chiromo Branch: Stanbic Bank Centre, Westlands.
- Kenyatta Avenue: Stanbic Bank Building, Kenyatta Avenue.
- Industrial Area: Kenply House, Dar es Salaam Road.
- International House: City Hall Way, Nairobi CBD.
- Galleria Branch: First floor, Galleria Mall, along Magadi Road.
- Westgate: Second floor, Westgate Mall, Mwanzi Road.
- Gikomba: Biashara Annex, Meru Road.
- The Hub: The Hub Shopping Mall, Karen.
- Two Rivers: Two Rivers Mall, Northern Bypass.
- Imaara: Imaara Mall, Imara Daima.
Stanbic branches outside Nairobi
Stanbic also publishes banking locations at the Coast and in Rift Valley, Central and Western Kenya. Examples include:
- Mombasa: Digo Road, Nyali Centre and Changamwe.
- Malindi: Oasis Mall.
- Nakuru: Nakuru Coffee House, around the Moi Road–Kenyatta Avenue junction.
- Naivasha: Heritage House, Moi Road.
- Nanyuki: New Nanyuki Mall.
- Thika: Maisha Heights, Kenyatta Highway.
- Meru: Hart Towers.
- Eldoret: Zion Mall, Uganda Road.
- Kisumu: One Kenton Square on Oginga Odinga Road.
- Kericho: Chai Plaza.
Stanbic branch opening hours
Several standard branches publish weekday banking hours of 8:30 a.m.–5:00 p.m. and Saturday hours of 8:30 a.m.–noon. Some mall branches operate different schedules, such as 9:00 a.m.–5:00 p.m. on weekdays and 9:00 a.m.–1:00 p.m. on Saturdays. Specific branches can differ, and Sunday or public holiday hours may be restricted.
ATMs, cash deposit machines and digital centres
The bank’s network also includes cash withdrawal ATMs, cash deposit machines, selected agents and self-service digital centres. Certain branch premises provide 24-hour automated services even when the banking hall is closed. Confirm the specific machine and supported functions in the official directory before making a special journey.
Banking services and documents
- Open or manage eligible personal and business accounts.
- Withdraw or deposit funds and ask for account statements.
- Enquire about cards, cheque services and approved transfers.
- Apply for or enquire about qualifying loans and credit products.
- Receive help with Stanbic mobile banking and internet banking.
- Ask about business banking and foreign-exchange facilities offered at the selected branch.
For account openings or changes to authorised signatories, carry identification and any additional KRA, registration or business documents the bank requests. Do not disclose PINs, passwords or one-time codes to anyone at a cash machine or over the phone.
Stanbic Kenya customer care
Stanbic publishes telephone 0800 720 044 for local support and +254 20 326 8888 for callers outside Kenya. Email: customercare@stanbic.com. Always confirm details on the bank’s official website.
Official sources and useful links
- Stanbic current branches, ATMs and cash deposit machines
- Mobile, internet and other banking channels
- Stanbic Bank Kenya official website
