Safaricom Contacts- Customer Support Team, safaricom careers and HR, Online Support Team, CEO’s Office, Communications and PR Team.

Safaricom Contacts:

Customer Support Team

PrePay: Call 100 (Free) Or +254 722 002100 (chargeable)
Email: customercare@safaricom.co.ke

PostPay: 200 (Free) Or +254 722 002200 (chargeable)
Email: advantage@safaricom.co.ke

Data Queries: mobileoffice@safaricom.co.ke

Email: prcomms@safaricom.co.ke (This is for media queries ONLY)

Phone: +254 722 003272

Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website: www.safaricom.co.ke

Email: ceo@safaricom.co.ke

Jobs and Internships – Log on to Career Portal and upload your CV and apply.

General Queries – hr@safaricom.co.ke

Note: that no applications are processed over email, only through the safaricom portal )

Twitter – @Safaricom_Care and @SafaricomLTD

Facebook – www.facebook.com/SafaricomLtd