Access Bank Kenya operates banking branches and service points in Nairobi and counties across Kenya. Customers can find the nearest office through the official Access Bank branch and ATM locator and confirm where to carry out account, cash, payment or loan transactions.
Access Bank Kenya head office and contacts
Head office: The Address, off Muthangari Drive, Nairobi. Telephone 0711 082 000. WhatsApp 0704 331 786. Postal address: P.O. Box 34353-00100, Nairobi. Use the bank’s website to verify the opening hours and services of the branch you plan to visit.
Find an Access Bank branch or ATM
Visit the Access Bank Kenya Branch & ATM Locator and browse by county or branch. The directory identifies the building and town for its Access Bank Kenya offices and also provides National Bank of Kenya branch information.
Access Bank branches in Nairobi and nearby areas
- City Hall Way: Trans National Plaza, City Hall Way, Nairobi CBD.
- Westlands: The Address, off Muthangari Drive.
- Sheikh Karume: Pramukh Plaza, Sheikh Karume Road, Nairobi.
- Kirinyaga Road: TNB House, Kirinyaga Road.
- JKIA: International Arrivals 1E, Jomo Kenyatta International Airport.
- Eastleigh: First floor, Nur Complex, Muyuyu Road.
- EPZ Athi River: Export Processing Zone, Machakos County.
Access Bank branches in Rift Valley and Western Kenya
- Nakuru: Seguton Building, Kenyatta Avenue.
- Kabarak: Kabarak University, Nakuru County.
- Olenguruone: Bidii House, Nakuru County.
- Kericho: USMA Plaza.
- Iten: Mosop Plaza, Elgeyo-Marakwet.
- Kabarnet: Matetai Building, Philemon Road.
- Bomet: Sigor House.
- Nandi Hills: Transnational House, Market Street.
- Kitale: Executive Building, Trans-Nzoia County.
- Eldoret: Hughes Building, Uganda Road.
- Narok: Mara House.
Access Bank branches on the Coast
- Mombasa: Furaha Plaza, Nkrumah Road.
- Moi International Airport: Arrivals area, Mombasa.
National Bank and Access Bank Kenya locations
National Bank of Kenya is also part of Access Bank PLC. The two Kenya banking businesses have received regulatory approval for further integration, with completion subject to outstanding steps. The Access Bank locator includes separate National Bank branches and locations. A customer should confirm with the relevant bank whether a transaction can be completed at the other bank’s office and should follow official communications about any future changes.
Banking services available
- Account opening and maintenance for eligible customers.
- Cash deposits, withdrawals and statement enquiries at appropriate service points.
- Loan applications, repayments and related account support.
- Card, payments, bank transfers and customer identification services.
- Business banking, cash-flow solutions and digital banking support.
How to plan a branch visit
- Open the bank’s official locator and choose the county and specific branch.
- Verify that the location is operating and check its banking hours.
- Contact the bank about special services or documents required.
- Bring valid identification, tax and banking documents relevant to the transaction.
- Use the bank’s verified support number if any details differ from an online listing.
Protecting yourself from banking scams
Never disclose a card PIN, internet banking password or one-time code to anyone, and do not pay an individual for supposed bank-account migration or special credit approval. If you receive a message asking you to change loan repayment instructions due to the banking integration, verify it directly with your bank before making a payment.
Official sources and useful links
- Official Access Bank and National Bank branch locator
- Bank customer-service contacts
- Banking integration and customer guidance
