Family Bank Kenya provides personal loans, salary-linked borrowing and mortgage facilities to eligible customers. Financing options include home purchase, construction, plot acquisition and short-term credit. Loan amounts, interest rates, repayment periods and approval depend on the specific product, property or income, credit assessment and the bank’s current lending conditions.
Family Bank mortgages and property finance
Family Bank offers different property-financing solutions for customers buying land, purchasing a residential house or constructing a home. Applicants should compare the loan purpose and total costs before selecting a mortgage.
1. Owner-occupier home mortgage
An owner-occupier mortgage helps an eligible borrower buy a ready-built residential property or finance a home to live in. The house or other accepted property normally secures the loan. Family Bank advertises a maximum repayment period of 25 years, subject to retirement age and an age ceiling of 65 years. Affordability assessment determines the individual term and offer.
Family Bank’s product description identifies valuation costs, legal charges, an appraisal charge and applicable stamp duty as possible mortgage costs. Get a written estimate that includes the down payment, costs of registering the security and full repayment terms.
2. Construction loans
A construction loan can finance eligible building work on land owned or being developed by an applicant. Borrowers may need an approved building plan, title documentation, cost estimates, contractor information and proof of income. Depending on the arrangement, construction finance may be released in stages as the project progresses. Ask the bank about site inspections, insurance and staged repayment obligations.
3. Plot loans
Family Bank’s Plot Loan product is available to eligible individuals and investors who want to purchase land for future development. The bank lists a valid sale agreement or offer letter, copy of title, identification and tax documentation, income evidence and recent bank statements among its requirements. Land searches and due diligence are important before accepting a purchase agreement.
Personal loans and short-term credit
- Salary loan: For eligible customers receiving regular salary income through Family Bank. The bank’s product page lists a repayment period of up to 24 months, subject to the offer, along with the possibility of loan top-ups.
- Salary advance: Short-term financing for qualifying salaried customers. The published product offers up to 50% of the previous month’s net salary and repayment generally linked to the next salary, with a maximum period of 45 days.
- Check-off loan: An employer-linked arrangement for qualifying staff where repayments are facilitated through the approved salary deduction process.
- Mobile loans: Selected short-term facilities may be offered to eligible customers through authenticated Family Bank mobile banking channels.
Family Bank salary advance fees
The bank’s Salary Advance page lists a 10% commission and 20% excise duty on the commission, subject to the applicable product conditions. For example, a commission of KSh 1,000 would attract KSh 200 in excise duty. Verify the precise amount you will receive, total repayment and due date in the bank’s actual offer before accepting.
Documents required for Family Bank loan applications
- National ID or other accepted identification and KRA PIN.
- Recent payslips or other credible proof of income.
- Recent bank statements and employment verification where required.
- A completed bank application and consent for credit assessment.
- Property title, sale agreement, valuation and related legal documents for secured financing.
- Construction plans, approved costings and necessary permits for building projects.
- Any insurance, guarantor or security documents requested for the chosen facility.
How to apply for a mortgage or personal loan
- Visit the official Family Bank loan page or an authorised branch.
- Choose the financing product matching your purpose and estimated affordability.
- Ask for the current interest rate, rate basis, total fees and other costs.
- Prepare and submit the specific documents required.
- Allow the bank to evaluate affordability, credit history and security.
- Review the offer letter, insurance, repayment schedule and default terms.
- Sign only after you understand the total amount payable and consequences of missed payments.
Loan rates, repayment and borrower safety
Interest costs can depend on the product, borrower risk profile, funding conditions and repayment term. A published maximum loan or term is not a guarantee of approval. Some interest rates may change over time. Borrowers should compare monthly instalments against living expenses and other obligations, and obtain independent legal or valuation advice for a property purchase. Never pay an unofficial intermediary who promises guaranteed loan approval.
Official websites and useful resources
- Family Bank owner-occupier mortgage
- Family Bank plot loans
- Family Bank construction finance
- Family Bank salary loans
- Family Bank salary advances and applicable fees

